Jobs

looking for a professional enthusiastic Sous Chef to join our clients team and help with an exciting new project . You will be cooking according to the chef’s recipes and specifications. Your work will be an important factor to a great guest experience.

Managing reservation bookings in the lobby area is an essential task that must align with the Company guidelines and agreed brand standards. It involves delivering a warm and efficient welcome to our guests, ensuring that their individual requirements and expectations are met. Despite the availability of technology for guests to check in and out, it is crucial for the team to provide a personal experience.

A warm and efficient welcome is vital to create a positive first impression. The team should greet guests with a friendly smile and a genuine desire to assist. They should be attentive to guests’ needs and ensure a smooth check-in process. This may include verifying identification, providing room keys, and explaining the hotel’s facilities and services.

Our client, a prominent hotel group with a portfolio of over 20 hotels in the UK, is currently seeking a General Manager to join their team. This position is pivotal in ensuring that the hotels maintain their status as leaders in the industry, while also delivering on the group’s strategic objectives in order to achieve commercial success.

As the General Manager, your primary responsibility will be to uphold a strong customer-focused approach throughout the hotel. This entails ensuring that every guest experiences exceptional service and satisfaction during their stay. By prioritizing the needs and preferences of guests, you will contribute to creating a positive and memorable experience that sets the hotel apart from its competition. 

In addition to guest satisfaction, you will also play a crucial role in implementing and executing the group’s overall strategy. This involves closely aligning the hotel’s operations with the broader objectives of the organization, with a focus on delivering commercial returns. By effectively managing and optimizing resources, you will contribute to the financial success of the hotel and its long-term sustainability.

Our Client pride themselves on providing exceptional services to their customers 24/7. With a bustling hotel, restaurant, and health club, they are always on the go. As a Night Porter, you will play a crucial role in ensuring that our customers receive first-class service throughout the night. Working alongside our dedicated Night team, you will need to think on your feet, proactively solve problems, and be versatile.

Requirements:

– Previous experience in a customer service role is preferred.

– Excellent communication and interpersonal skills.

– Ability to remain calm and composed in high-pressure situations.

– Strong problem-solving skills and attention to detail.

– Flexibility to work night shifts, including weekends and holidays.

– Physical stamina to perform regular patrols and handle light maintenance tasks.

looking for a professional enthusiastic Sous Chef to join our clients team and help with an exciting new project . You will be cooking according to the chef’s recipes and specifications. Your work will be an important factor to a great guest experience.