General Manager
Our client, a prominent hotel group with a portfolio of over 20 hotels in the UK, is currently seeking a General Manager to join their team. This position is pivotal in ensuring that the hotels maintain their status as leaders in the industry, while also delivering on the group’s strategic objectives in order to achieve commercial success.
As the General Manager, your primary responsibility will be to uphold a strong customer-focused approach throughout the hotel. This entails ensuring that every guest experiences exceptional service and satisfaction during their stay. By prioritizing the needs and preferences of guests, you will contribute to creating a positive and memorable experience that sets the hotel apart from its competition.
In addition to guest satisfaction, you will also play a crucial role in implementing and executing the group’s overall strategy. This involves closely aligning the hotel’s operations with the broader objectives of the organization, with a focus on delivering commercial returns. By effectively managing and optimizing resources, you will contribute to the financial success of the hotel and its long-term sustainability.